Comments on: Comcast’s DVR is unbelievable shit.

By: Paul

Paul — Fri, 01 Jan 2010 20:00:35 +0000

My Comcast HD recorder is starting to mess up recordings. I can go to a servicee center and swap it out but I would like to get the latest and greatest machine!! what do i ask for? is it any good? Can I buy a good Tevo and use it without paiying Tevo ser fee. Does comcast support Tevo. I have another place and I have Direct TV and has its problems but is far better than comcast (ex I have an option to record only two shows and it keeps the latest two shows ) Direct TV also does a better job of the actual time the show plays. Direct TV after football Sunday is a mess. Remember when Jay Leno started at 1135 and the recording always missed the last 5 min. All thes years you would think they would solve this problem. You can set it up to record extra minutes but i believe this is only for one show.

By: PB

PB — Mon, 19 Oct 2009 13:48:06 +0000

Comcast sucks donkey balls in every single aspect as a business but guess what? They have a virtual monopoly in my area (if you want broadband especially). So much for capitalism when you need it.

By: nick

nick — Thu, 17 Sep 2009 08:52:55 +0000

@mark i fail to believe that comcast cares. the dvr still has issues, that said comcast are thieves. you guy are charging paying customers 20 bucks a month, give or take some. hmmm 20x12 240 a year, just for the box rentals. Funny thing is i can buy a tivo box for that much. its only a one time fee so i already robed you comcast of 240 the next year and so on. oh but you say you miss out ondemand. funny thing the movie list seems to never be updated. in the last couple months i think i used ondemand maybe 1 time. Ondemand is overated.

oh p.s to save money go out and buy a tivo their dvrs are not good at all. thats me using nice words. some times it will cut off your recording by 5 mins or even 15.

By: lucky

lucky — Thu, 09 Apr 2009 02:04:01 +0000

WyldKard, it looks like they do, but this is the first I’ve heard of it. They send me junk mail offering to sign me up for the Triple-Play all the time, but they never sent me anything about this.

http://www.comcast.com/Tivo/

By: WyldKard

WyldKard — Thu, 02 Apr 2009 23:40:53 +0000

@Tom - What do you mean by the Comcast version of TiVo? There's no Comcast-specific version - you can buy a cable-based TiVo at most retail outlets and use it with Comcast service as long as you have Comcast supply the requisite cable card(s). In fact, you can't even buy TiVo through Comcast.

Now maybe there was a time when Comcast sold TiVo boxes that ran on proprietary hardware (different from boxes supplied by TiVo), but that was some time ago.

We're now using TiVo with Comcast and are very happy with the service. Granted, getting it to work required at least two service calls and an annoyingly long second visit before Comcast was able to get premium channels working, but since then, the service has been fine.

Also, we have the "skip commercial" Easter Egg enabled on our unit.

By: Tom

Tom — Thu, 02 Apr 2009 20:29:25 +0000

Just found this article. STAY away from the Comcast Version of TIVO. Its a complete disaster. Having owned a Direct TV Tivo box for years we were really disappointed when we moved that we couldnt work it out to keep Direct TV. So we went Comcast. We called on the first day Tivo was available on Comcast and ordered it. At 5, yes 5 blown boxes Comcast told us we can get it to work (take it we are in a new house, new wiring, everything). We are now back to the old Comcast DVR.

So I spoke to some friends that have tried Comcast Tivo out and out of this group 4 have ripped it out for even worse problems and 2 kept it.

Also the TIVO skip commercial Easter Egg is not in the Comcast version....

By: Top mendax.org posts from Jan, 2009. | mendax.org

Top mendax.org posts from Jan, 2009. | mendax.org — Sun, 01 Feb 2009 17:32:50 +0000

[...] Comcast’s DVR is unbelievable shit. Posted on Wednesday, January 7th, 2009 in Two Minute Hate – Views: (296) It’s bloody amazing that though TiVo has been around for almost a decade, no one else has managed to duplicate TiVo’s experience. This leads us to many more questions, such as how, not long ago, was TiVo considered a company that almost went under? Let’s ignore that historical anecdote, however, and instead focus on the crux of the matter: TiVo is not only better than competing DVR products, but is light-years ahead of them. [...]

By: Jarred

Jarred — Fri, 09 Jan 2009 02:44:21 +0000

Thanks for this post. I was considering going from Comcast HD DVR to TiVo, but still can't make myself shell out $300 for the TiVo box. I watch maybe 6-7 hours of TV per week, and Comcast gives me the DVR service and box for just $3 more in monthly price as TiVo's service alone.

My parents have TiVo and I know it is remarkably better than Comcast's product. But not worth $300 to me given my level of TV viewing.

By: ComcastCares1

ComcastCares1 — Thu, 08 Jan 2009 06:35:05 +0000

Thank you for the valuable feedback. I wanted to let you know that we are still in the process of making improvements on our equipment. I will make sure that your feedback is communicated with the appropriate department for evaluation. Hopefully, you will see more improvements in the near future.

As far as your recording and On Demand issues, I would like to look into these further for you. Please feel free to contact me at the email provided below if you still need help.

Thanks again for the feedback and for providing the opportunity to assist.

Best Regards,

Mark Casem Comcast Corp. National Customer Operations We_Can_Help@cable.comcast.com